Vibhour Upadhyay

Business Technology Solutions Associate | Data & Product Management Specialist

Gurgaon, IN.

About

Highly analytical and results-driven professional with a Bachelor's in Electronics and Communications Engineering, transitioning from impactful roles in Product Management and Data Engineering to Business Technology Solutions. Proven ability to enhance user satisfaction by 13%, increase daily active users by 33%, and drive conversion rates by 2.38% through data-driven strategies and robust technical solutions. Currently leveraging expertise in technology and consulting to deliver strategic solutions within the pharmaceutical sector at ZS, aiming to optimize business processes and drive significant client value.

Work

ZS

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Business Technology Solutions Associate

Gurgaon, Haryana, India

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Summary

Leveraging technology and consulting methodologies, I deliver strategic solutions within the pharmaceutical sector, focusing on enhancing business processes and driving client value.

Highlights

Provided strategic technology consulting to pharmaceutical clients, analyzing complex business challenges and recommending data-driven solutions.

Collaborated with cross-functional teams to implement innovative technology solutions, improving operational efficiency and decision-making for clients.

Developed and presented tailored technology roadmaps and solutions, aligning IT strategies with client business objectives in the pharma domain.

Analyzed market trends and client needs to identify technology gaps, proposing solutions that enhance competitive advantage.

Incedo Inc.

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Data Engineer

Gurgaon, Haryana, India

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Summary

Engineered real-time data processing pipelines and optimized financial data workflows for the wealth management and finance sector, enhancing data-driven decision-making.

Highlights

Engineered real-time data processing pipelines and event-driven solutions using Python, Apache Kafka, Amazon EMR, and AWS Lambda, specifically tailored for wealth management.

Optimized financial data workflows and analytics with AWS Glue, Amazon Redshift, and Amazon QuickSight, improving data-driven decision-making through enhanced insights.

Designed and implemented robust AWS-based storage and analytics solutions, integrating seamless data operations across financial platforms with Amazon S3, Amazon RDS/Aurora, and communication services.

Sleepy EduSolutions Pvt. Ltd.

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Product Management Associate

Chandigarh, Chandigarh, India

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Summary

Developed and optimized customer support platforms and communication strategies, significantly enhancing user experience and retention for an ed-tech solution.

Highlights

Developed a customer support platform with real-time chat and an intuitive admin dashboard using MERN Stack, bolstering user satisfaction by 13%.

Implemented a mass-customized mailing feature and informative blogs, effectively mitigating spam risks and streamlining user communication.

Successfully upgraded platform and website during multiple data center failures, ensuring uninterrupted service delivery.

Analyzed user behavior and browsing patterns to optimize website, resulting in a 33% increase in daily active users (DAU) and a 9% improvement in user retention.

ToppersNotes

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Product Management Intern

Jaipur, Rajasthan, India

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Summary

Managed KPI tracking, audience engagement, and product testing for an ed-tech platform, driving user growth and conversion rate improvements.

Highlights

Led meticulous tracking and analysis of Key Performance Indicators (KPIs) across challenging Firebase modules, optimizing platform performance.

Strategically curated and managed targeted audiences, customizing product services to meet unique preferences, increasing DAU by 27.7% and retention at 17.2% biweekly.

Spearheaded rigorous alpha testing of new products, proactively identifying enhancement opportunities and coordinating iterative processes for seamless product delivery.

Applied Scrum Agile methodology to drive product development in the ed-tech sector, focusing on Software as a Service (SaaS) offerings.

Devised and executed interactive marketing strategies, driving a 2.38% conversion rate increase.

Entrepreneurship Development Cell, UIET

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President

Chandigarh, Chandigarh, India

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Summary

Led the Entrepreneurship Development Cell, organizing large-scale events and initiatives to foster entrepreneurship and connect students with industry opportunities.

Highlights

Conducted CANNABLE 4.0 as Team Lead of Hospitality and Management under Chandigarh Angels Network, successfully managing event logistics.

Led a team of 72 students to conduct EDC Week with 23 speakers and over 700 enthusiasts, alongside an Intern Fair connecting 15 companies with over 500 students.

Volunteered at TiECON Chandigarh Chapter as Team Lead of Logistics, demonstrating strong event management and coordination skills.

Education

University Institute of Engineering and Technology, Panjab University

Chandigarh, Chandigarh, India
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Bachelor's of Engineering Electronics and Communications Engineering Grade: 7.31/10.00

Awards

99%ile in Quant and LRDI - CAT 2023

Common Admission Test (CAT)

Achieved a score of 99 percentile in Quantitative Aptitude and Logical Reasoning & Data Interpretation sections of the CAT 2023 examination.

1st Place - PECFEST Stand Up Competition

PECFEST

Secured first place in the highly competitive Stand Up Competition at PECFEST.

3rd Place - IIT Delhi Rendezvous '22 Humor Hunt

IIT Delhi

Achieved third place in the Humor Hunt competition at IIT Delhi Rendezvous '22.

Top 1000 Candidates - Google Hashcode 2022 Pan India

Google

Recognized among the top 1000 participants in the Google Hashcode 2022 Pan India coding competition.

Skills

Programming & Scripting

Python, Java, JavaScript, HTML, CSS, SQL, Node.js.

Cloud Platforms & Services

AWS, Amazon EMR, AWS Lambda, AWS Glue, Amazon S3, Amazon RDS/Aurora, Amazon SQS, Amazon SNS.

Big Data & Analytics

Apache Spark, Apache Hadoop, Kafka, Tableau, PowerBI, Amazon QuickSight, Firebase.

Databases

DBMS, MongoDB, Amazon Redshift.

Web Development

React.js, Socket.io, MERN Stack.

Machine Learning & AI

OpenCV, TensorFlow, PyTorch, scikit-image, SRGAN.

Product Management

Product Management, SaaS, Agile, Scrum, KPI Tracking, User Retention, Marketing Strategies, Alpha Testing, Beta Testing.

Business & Consulting

Problem Solving, Analytical Skills, Strategic Planning, Client Management, Business Technology Solutions, Pharma Consulting, Data-Driven Decision Making, Cross-functional Collaboration, Project Delivery.

Leadership & Event Management

Team Leadership, Event Management, Logistics Coordination.

Projects

TalkyTalk-Real Time Communication System

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Summary

Implemented a real-time communication system using React.js and Socket.io, running on Node.js and using MongoDB, featuring diverse user functionalities.

Facial Recreation System

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Summary

A project utilizing machine learning to enhance facial structures in low-quality images, employing pattern recognition and pre-trained models through advanced computer vision techniques.